InnoTech Austin Exhibitor Portal

General Information



Welcome to the InnoTech Austin Exhibitor Portal. This is your main resource for all of your exhibitor-related needs. This portal provides you and your team with 24/7 access to the information and tools you need to manage and take full advantage of your sponsorship. If you need any assistance, don't hesitate to reach out to Maria Chalaire at



Important Deadlines

  • Make payment for your booth ASAP but no later than Friday, March 25

  • Confirm logo is correct on this page ASAP; If not, please email us the correct logo in hi-res format

  • Order Lead Retrieval (optional) by Sunday, March 27

  • (For select exhibitors) Submit company description by Friday, April 1

  • (For select exhibitors) Submit ad by Friday, April 1

  • Order booth F&B by Wednesday, April 13.

  • Register booth staff by Friday, April 15

  • Order any Decorator services/items (optional) by Tuesday, April 19

  • Order power, hardline, and/or F&B (optional) items by Tuesday, April 19

  • Order AV by Wednesday, April 20

  • Ship materials to advance warehouse by Thursday, April 21

  • Ship materials to show site on Tuesday, April 26 and/or Wednesday, April 27

  • (For select exhibitors) Deliver 500 bag inserts by Tuesday, April 26 by 12pm

Exhibitor FAQs


How do I register booth staff?

To save time when checking in onsite, we ask that all exhibitors working your booth to register prior to Friday, April 15. Exhibitor registration includes access to all General InnoTech conference sessions, keynotes, and vendor presentations. Please note, special events (such as Women in Technology Summit, Security Luncheon and CIO Gala Luncheon, etc.) require separate registration and payment. 

Exhibitors must use the link below to register yourself and your booth staff. You can quickly and easily enter ALL of your booth staff at one time, make changes as they occur, keep track of who is registered from your team and order lead retrieval service online. Each registrant will receive his/her own unique confirmation email. You may register as many booth staff as you would like, there is no limit.


You will need your Username and Password, provided by InnoTech to the main point of contact from each exhibiting company. Please contact Maria Chalaire if you need this login information at


Where/how do exhibitors check-in?

Exhibitors can check in during exhibitor move-in. If pre-registered though, we will deliver booth staff badges directly to your booth so you can skip the line!


When is exhibitor move in?

Main exhibitor move-in is scheduled for Tuesday, April 26 from 2:00pm to 6:00pm, at the Austin Convention Center (Ballroom D, 4th Floor). Exhibitors will be allowed in the exhibit hall (Ballroom D, 4th Floor) on Wednesday, April 27 at 7:00am for final set up. All booth locations must be event ready by 8:45am on Wednesday, April 27. For best results and less stress, set up on Tuesday.


What are the exhibit hours?

The exhibit floor is open on Wednesday, April 27 from 9:00am to 4:00pm.


When is exhibitor move out?

Load out is on Wednesday, April 27 from 4:00pm to 7:00pm. You may begin to dismantle your booths at 4:00pm and not before. Early dismantle may cause safety issues for attendees and other exhibitors. Move-out must be complete by 7:00pm that evening.


Where can I find exhibitor information on my booth, shipping, material handling, booth furnishings, etc?

These services are provided through the forms in the Exhibitor Service Kit from our decorating service partner, Convention Handling Services. Click here to access the Exhibitor Service Kit. Each 10x10 booth space comes equipped with carpet, (1) 6’ table with black skirt, (2) chairs, and (1) wastebasket; however, should you need additional furnishings, material handling services, rental display units, etc Convention Handling Services offers many additional (optional) services. Please contact Convention Handling Services at or 210-247-2641 with any decorating questions. Order by April 19 for discounted pricing. Info coming soon on how to place an AV order, like monitor rentals!


How do I order Lead Retrieval devices/apps?

To enhance your event experience, we offer lead retrieval and lead management services through The Pulse Network. The Pulse Network’s portable, lead collection technology allows you to collect and qualify leads right in your booth and have a complete database of your contacts available to you after the event. Order online or with this order form by March 27 for the discounted rate.  Please contact The Pulse Network at or 781-688-8000 with any lead retrieval questions.


How do I order power or a hardline?

Because each exhibitor has varying electrical service requirements, electrical service is not included. To place an electrical service, telephone or internet service order please review this form and then create an account here to order online. Contact the Austin Convention Center Utility Services Division at 512-404-4000 with any questions. Place orders by April 12 for discounted pricing. 


The Austin Convention Center offers FREE wi-fi throughout the building (including Ballroom D & 4th floor meeting rooms); however, it is best used for checking email, social media, etc. To order high speed Internet access (recommended for live demos, video conferencing, streaming, etc.) through the Austin Convention Center Utility Department, please review this form  and then create an account here to order online. Contact the Austin Convention Center Utility Services Division at 512-404-4000. Place orders by April 12 for discounted pricing.


How do I order AV?

For AV (like monitor rentals), we’ve partnered with AV Source. Please see available items, pricing, and how to order here.

How do I order booth F&B?

If you wish to provide snacks or hors d’oeuvres at your booth, please remember that LEVY RESTAURANTS is the exclusive caterer at the Austin Convention Center. Only sample sizes of food (1 ounce food portion) and beverage (3 ounces) are allowed and distribution must be approved. Only the manufacturer or distributor of a product may dispense food samples. The Booth Services Menu may be found here. Or contact Kim Robinson at or 512-404-4152 to place a food and beverage order. Orders must be placed by April 13. 

How do I pre-order lunch for booth staff?

 Lunch is not included in booth staff tickets. There will be a concession stand available inside the Austin Convention Center where you can purchase food onsite. Or there are a handful of great restaurants around the venue you can dine out at. Outside food is technically not permitted inside. 


For those few that pre ordered lunch tickets through us when that was an option, you will receive a meal voucher ticket to use at the concession stand.

How do I ship materials to the show?

SHIPPING MATERIALS TO THE ADVANCE WAREHOUSE – Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) to the warehouse for delivery to your booth on move-in day.  If you plan to ship your materials PRIOR to Exhibitor Move-In, Convention Handling Services will accept crated, boxed or skidded materials from Monday, March 28, 2022 to Thursday, April 21, 2022. By using this service, material handling fees will apply. All shipments to the advance warehouse must be labeled as follows:

2022 InnoTech Austin

[Company Name/Booth #] c/o CHS


9018 Tuscany Way

Austin, TX 78754 


SHIPPING MATERIALS TO SHOW SITE –  Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) directly to the event. Convention Handling Services will receive shipments at the exhibit facility on Tuesday, April 26 and Wednesday, April 27. By using this service, material handling fees will apply. Shipments arriving BEFORE April 26 WILL BE REFUSED by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. All shipments to the Austin Convention Center must be labeled as follows:

2022 InnoTech Austin

[Company Name/Booth #] c/o CHS

Austin Convention Center

500 E. Cesar Chavez St.

Austin, TX 78701


How do I get an attendee list?

To respect the input from conference attendees and for general data protection, InnoTech does NOT provide the attendee list to all exhibitors and/or sponsors. The lead retrieval service is a great way to collect information while onsite at InnoTech. Leads will be available immediately after the event ends. Any contact by a list broker is NOT associated with InnoTech management.  It is a plot to sell you a fake list. Also, InnoTech NEVER sells or rents lists to brokers or list management services. 


What is the Happy 45-Minute Reception?

On April 27 from 2:45pm to 3:30pm all InnoTech attendees, exhibitors, speakers and sponsors are invited to enjoy complimentary beverages and networking inside Ballroom D. During the celebration, prizes will be awarded to winning attendees who have completed their Passport to Prizes form and submitted it for the drawing.


Have additional exhibitor questions?

If you have any additional questions, please email our Exhibitor Account Manager, Maria Chalaire, at and she will be happy to assist.

Travel and Lodging Information


Driving to InnoTech Austin? 

Click here for a detailed map of the closest parking garages to our conference.

Need a Hotel?

InnoTech does not have a preferred hotel for this event. Feel free to book any hotel you wish or use a service such as, or others.

Marketing Tips & Tools



Below are a few helpful tips/ideas for you to take advantage of while informing your clients, peers and prospects about your involvement in InnoTech. Be sure to let them know that you are able to provide discounted and/or complimentary passes so they can attend the conference and visit you at the event.

- Social media: Post your involvement and support of InnoTech on your social media outlets. We have included some sample verbiage below for you to use. Also included are links to our social media pages so you can link up and we can promote your company on our social media outlets.

- Monthly newsletters: Be sure to put a small blurb about your involvement in InnoTech in your monthly newsletters. For example: Visit us in Booth [XXX], stop by to see a demo of [XXX], etc.

- Your Website: If you have an events page, please list InnoTech with your booth number and discount code for registration. We have included an event description below and small graphic attached for you to use as a post for your website.

- Stand-alone email messages: Please feel free to use or edit the provided email copy and include InnoTech in at least 2 targeted emails to your lists.  We can also create a nice HTML based email for you to use.


Event Description

InnoTech is the region's largest business technology event comprised of educational seminars, Special Events, hands-on demonstrations at the InnoTech exhibits and, of course, limitless networking opportunities throughout InnoTech and at the many after-parties.


Discount Codes

We encourage you to share your exclusive code for 100% off for complimentary InnoTech admission and 20% off any of the special events. Please email us if you still need this.


Social Media Copy/Links

Feel free to use these sample posts for your association’s social networks to let your peers and clients know you are supporting InnoTech and invite them to join you. The official event hashtag is #InnoTechATX.



Be our guest at #InnoTechATX, the largest tech conference in the region. Visit and register with Discount Code [YOUR 100% DISCOUNT CODE HERE] for your ticket! We will be at Booth [YOUR BOOTH NUMBER HERE], please join us! 


InnoTech Austin’s twitter handle is @INNOTECHAustin.


FACEBOOK or Google+

Visit us at the Austin Convention Center on April 27 for InnoTech Austin; we are in Booth [YOUR BOOTH NUMBER HERE]. For more details, check out Enter Discount Code [YOUR DISCOUNT CODE HERE] for complimentary and/or discounted InnoTech admission, on us!


InnoTech Facebook page URL:



We are excited to be supporting Austin’s IT community at InnoTech Austin this year. Check out for speakers and conference topics. Register with code [YOUR DISCOUNT CODE HERE] and receive complimentary and/or discounted admission, courtesy of [YOUR COMPANY NAME].


InnoTech LinkedIn page URL: 


Email Copy

We'd love to make a custom email for you to share publicly. Just let us know what format you'd like it in. 



We'd love to make a custom graphic for you to share publicly. Just let us know what you'd like on it.