How do I register booth staff?

To save time when checking in on site, we ask that all exhibitors working your booth to register prior to April 21. Exhibitor registration includes access to all conference sessions and vendor presentations. Please note, special events require separate registration and payment. Exhibitors must use this link to register yourself and your booth staff. You will need your Username and Password, provided by InnoTech to the main point of contact from each exhibiting company. Please contact Maria Chalaire if you need this login information at mariac@prosperaevents.com.

A few important reminders about exhibitor registration:

• Exhibitors/Sponsors are not allowed in the event area on the event day without an official badge.

• Badges will not be mailed in advance.

• Pre Registered Badges will be delivered to your booth during exhibitor setup times.

 

Where/how do exhibitors check-in?

Exhibitors can check in during exhibitor move-in. If pre-registered though, we will deliver booth staff badges directly to your booth so you can skip the line!

 

When is exhibitor move in?

Main exhibitor move-in is scheduled for Tuesday, May 2 from 2:00pm to 6:00pm, at the Austin Convention Center (Ballroom D, 4th Floor). The Austin Convention Center is located at 500 East Cesar Chavez Street, Austin, Texas, 78767. Exhibitors will be allowed in the exhibit hall (Ballroom D, 4th Floor) on Wednesday, May 3 at 7:15am for final set up. All booth locations must be event ready by 8:45am on Wednesday, May 3.

 

What are the exhibit hours?

The exhibit floor is open on Wednesday, May 3 from 9:00am to 4:00pm.

 

When is exhibitor move out?

Load out is on Wednesday, May 3 from 4:00pm to 6:00pm. You may begin to dismantle your booths at 4:00pm and not before. Early dismantle may cause safety issues for attendees and other exhibitors. Move-out must be complete by 6:00pm that evening.

 

Where can I find exhibitor information on my booth, shipping, material handling, booth furnishings, etc?

These services are provided through the forms in the Exhibitor Service Kit from our decorating service partner, Convention Handling Services. Click here to access the Exhibitor Service Kit. Each 10x10 booth space comes equipped with carpet, (1) 6’ table with black skirt, (2) chairs, and (1) wastebasket; however, should you need additional furnishings, material handling services, rental display units, etc Convention Handling Services offers many additional (optional) services. Please contact Convention Handling Services at info@conventionhandling.com or 210-247-2641 with any decorating questions. Order by April 26 for discounted pricing.

 

How do I order Lead Retrieval devices/apps?

To enhance your event experience, we offer lead retrieval and lead management services through The Pulse Network. The Pulse Network’s portable lead collection technology allows you to collect and qualify leads right in your booth and have a complete database of your contacts available to you after the event. Order here by April 3 for the best rate. Please contact The Pulse Network at 781-688-8000 with any lead retrieval questions.

 

How do I order power or a hardline?

Because each exhibitor has varying electrical service requirements, electrical service is not included. To place an electrical service, telephone or internet service order please review this form and then create an account here to order online. Contact the Austin Convention Center Utility Services Division at 972.401.7773 or onlineorders@asmicc.com with any questions. Place orders by April 18 for discounted pricing. 

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The Austin Convention Center offers FREE wi-fi throughout the building (including Ballroom D & 4th floor meeting rooms); however, it is best used for checking email, social media, etc. To order high speed Internet access (recommended for live demos, video conferencing, streaming, etc.) through the Austin Convention Center Utility Department, please review this form and then create an account here to order online. Contact the Austin Convention Center Utility Services Division at 512-404-4000. Place orders by April 18 for discounted pricing. 

 

How do I order AV?

For AV (like monitor rentals), we’ve partnered with AV Source. Please see available items, pricing, and how to order here.

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How do I order booth F&B?

If you wish to provide snacks or hors d’oeuvres at your booth, please remember that LEVY RESTAURANTS is the exclusive caterer at the Austin Convention Center. Only sample sizes of food (1 ounce food portion) and beverage (3 ounces) are allowed and distribution must be approved. Only the manufacturer or distributor of a product may dispense food samples. The Booth Services Menu may be found here. Or contact Dawn Mosely at dmosely@levyrestaurants.com to place a food and beverage order. Orders must be placed by April 13.

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How do I pre-order lunch for booth staff?

If you wish to provide snacks or hors d’oeuvres at your booth, please remember that LEVY RESTAURANTS is the exclusive caterer at the Austin Convention Center. Only sample sizes of food (1 ounce food portion) and beverage (3 ounces) are allowed and distribution must be approved. Only the manufacturer or distributor of a product may dispense food samples. The Booth Services Menu may be found here. Or contact Dawn Mosely at dmosely@levyrestaurants.com to place a food and beverage order. Orders must be placed by April 18. 

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How do I ship materials to the show?

SHIPPING MATERIALS TO THE ADVANCE WAREHOUSE – Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) to the warehouse for delivery to your booth on move-in day. If you plan to ship your materials PRIOR to Exhibitor Move-In, Convention Handling Services will accept crated, boxed or skidded materials from Monday, March 20, 2023 to Friday, April 28, 2023. By using this service, material handling fees will apply. All shipments to the advance warehouse must be labeled as follows:

2023 InnoTech Austin

[Company Name/Booth #] 

c/o CHS

100 E Schulz St.

Marion, TX 78124

 

SHIPPING MATERIALS TO SHOW SITE –  Below is IMPORTANT information about shipping your
event materials (display, brochures, etc.) directly to the event. Convention Handling Services will receive shipments at the exhibit facility on Tuesday, May 2 and Wednesday, May 3. By using this service, material handling fees will apply. Shipments arriving BEFORE May 2 WILL BE REFUSED by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. All shipments to the Austin Convention Center must be labeled as follows:

2023 InnoTech Austin

[Company Name/Booth #] c/o CHS

Austin Convention Center

500 E. Cesar Chavez St.

Austin, TX 78701

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How do I get an attendee list?

To respect the input from conference attendees and for general data protection, InnoTech does NOT provide the attendee list to all exhibitors and/or sponsors. The lead retrieval service is a great way to collect information while onsite at InnoTech. Leads will be available immediately after the event ends. Any contact by a list broker is NOT associated with InnoTech management.  It is a plot to sell you a fake list. Also, InnoTech NEVER sells or rents lists to brokers or list management services. 

 

What is the Happy 45-Minute Reception?

On May 3 from 2:45pm to 3:30pm all InnoTech attendees, exhibitors, speakers and sponsors are invited to enjoy complimentary beverages and networking inside Ballroom D. During the celebration, prizes will be awarded to winning attendees who have completed their Passport to Prizes form and submitted it for the drawing. 

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Have additional exhibitor questions?

If you have any additional questions, please email our Exhibitor Account Manager, Maria Chalaire, at mariac@prosperaevents.com and she will be happy to assist.