How do I register booth staff?

To save time and stress, we ask all exhibitors working the booth to register prior to Friday, March 14. Exhibitor registration includes access to all General InnoTech conference sessions, keynotes, and vendor presentations. Please note, special events require separate registration and payment. To register, go to this site and select the Exhibitor ticket type. You can register as many booth staff as desired.

 

A few important reminders about exhibitor registration:

• Exhibitors/Sponsors are not allowed in the event area on the event day without an official badge.

• Badges will not be mailed in advance.

• Pre Registered Badges will be delivered to your booth during exhibitor setup times.

 

Where/how do exhibitors check-in?

Exhibitors can check in during exhibitor move-in. If pre-registered though, we will deliver booth staff badges directly to your booth so you can skip the line!

 

When is exhibitor move in?

Main exhibitor move-in is scheduled for Monday, May 11 from 2:00pm to 6:00pm, at the Palmer Events Center (Hall 2). The Palmer Events Center is located at 900 Barton Springs Rd, Austin, TX 78704. Exhibitors will also be allowed in the exhibit hall Tuesday, May 12 at 7:00am for final set up. All booth locations must be event ready by 8:45am on Tuesday, May 12.​

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What are the exhibit hours?

The exhibit floor is open on Tuesday, May 12 from 9:00am to 4:00pm.

 

When is exhibitor move out?

Exhibitor move-out begins at 4:00pm on Tuesday, May 12. You may begin to dismantle your display at 4:00pm and not before. Early dismantle may cause safety issues for attendees and other exhibitors. Move-out must be completed by 6:00pm that evening. For outbound shipments, see more info below.

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What is Lead Retrieval?

To enhance your event experience, we offer lead retrieval and lead management services through Whova. To Use, download the event app (once launched in March). Then see instructions here. Note, Maria will need the name and email of each person onsite using the app in order to get them set up on the backend.

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How do I order power or a hardline?

Power and basic wifi is included with all booths. Need a more advanced setup? Order here.

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How do I order AV/Furnishings?

These services are provided through the forms in the Exhibitor Service Kit from our decorating service partner, Convention Handling Services, here.

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Each 10x10 booth space comes equipped with carpet, (1) 6’ table with black skirt, (2) chairs, and (1) wastebasket; however, should you need additional furnishings, material handling services, rental display units, etc Convention Handling Services offers many additional (optional) services. Please contact Convention Handling Services at info@conventionhandling.com or 210-247-2641 with any decorating questions. Order by May 5 for discounted pricing.

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How do I order booth F&B?

Palmer Events Center is the exclusive provider of all food and beverage. No outside food or beverage is permitted on property. If you wish to provide catering at your booth, please see the menu and order through this form by Friday, April 24.​

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How do I ship materials to the show?

❑ SHIPPING MATERIALS TO THE ADVANCE WAREHOUSE –  Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) to the warehouse for delivery to your booth on move-in day.  If you plan to ship your materials PRIOR to Exhibitor Move-In, Convention Handling Services will accept crated, boxed or skidded materials from Monday, April 13, 2026 to Friday, May 8 2026. By using this service, material handling fees will apply. All shipments to the advance warehouse must be labeled as follows:

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2026 InnoTech Austin - 5/12

[Company Name/Booth #] 

c/o CHS

100 E Schulz St.

Marion, TX 78124

Box _____of ______

 

❑ SHIPPING MATERIALS TO SHOW SITE –  Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) directly to the event. Convention Handling Services will receive shipments at the exhibit facility from Monday, May 11, 2026 to Tuesday, May 12, 2026. By using this service, material handling fees will apply. Shipments arriving BEFORE MAY 11 WILL BE REFUSED by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. All shipments to Palmer Events Center must be labeled as follows:

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2026 InnoTech Austin - 5/12

Attention: [Company Name] c/o CHS

Palmer Events Center

900 Barton Springs Rd

Austin, TX 78704

Box _____of ______

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How to ship out post-event?

A Convention Handling Services “Bill of Lading” is required on all outbound shipments, whether shipping through CHS’ carrier or your designated carrier (UPS/FedEx). The “Bill of Lading” is available at the service desk in Hall 2. After your booth is packed, labeled and ready to be shipped, please bring the completed “Bill of Lading” form back to the service desk. If you are not using their out-bound carrier, you must call your designated carrier with pick up information. If your carrier fails to show up, your shipment will be re-directed through CHS’ carrier and a fee will be charged.
 

Another option would be to take your items to a nearby UPS/FedEx to ship out. 

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How do I get an attendee list?

To respect the input from conference attendees and for general data protection, InnoTech does NOT provide the attendee list to all exhibitors and/or sponsors. The lead retrieval service is a great way to collect information while onsite at InnoTech. Leads will be available immediately after the event ends. Any contact by a list broker is NOT associated with InnoTech management.  It is a plot to sell you a fake list. Also, InnoTech NEVER sells or rents lists to brokers or list management services. 

 

What is the Happy 45-Minute Reception?

On May 12 from 3:15pm to 4:00pm all InnoTech attendees, exhibitors, speakers and sponsors are invited to enjoy complimentary beverages and networking inside Hall 2. During the celebration, prizes will be awarded to winning attendees who have completed their Passport to Prizes form and submitted it for the drawing.​

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Have additional exhibitor questions?

If you have any additional questions, please email our Exhibitor Account Manager, Maria Chalaire, at mariac@prosperaevents.com and she will be happy to assist.