How do I register booth staff?

To save time and stress, we ask all exhibitors working the booth to register prior to Friday, April 19. Exhibitor registration includes access to all General InnoTech conference sessions, keynotes, and vendor presentations. Please note, special events require separate registration and payment. To register, go to this site, select the Exhibitor ticket type, and insert code ‘INNOSPEX’ to remove exhibitor ticket fees.

A few important reminders about exhibitor registration:

• Exhibitors/Sponsors are not allowed in the event area on the event day without an official badge.

• Badges will not be mailed in advance.

• Pre Registered Badges will be delivered to your booth during exhibitor setup times.

 

Where/how do exhibitors check-in?

Exhibitors can check in during exhibitor move-in. If pre-registered though, we will deliver booth staff badges directly to your booth so you can skip the line!

 

When is exhibitor move in?

Main exhibitor move-in is scheduled for Monday, April 29 from 2:00pm to 6:00pm, at the Austin Convention Center (Ballroom D, 4th Floor). The Austin Convention Center is located at 500 East Cesar Chavez Street, Austin, Texas, 78767. Exhibitors will be allowed in the exhibit hall (Ballroom D, 4th Floor) on Tuesday, April 30 at 7:15am for final set up. All booth locations must be event ready by 8:45am on Tuesday, April 30

 

What are the exhibit hours?

The exhibit floor is open on Tuesday, April 30 from 9:00am to 4:00pm.

 

When is exhibitor move out?

Load out is on Tuesday, April 30 from 4:00pm to 6:00pm. You may begin to dismantle your booths at 4:00pm and not before. Early dismantle may cause safety issues for attendees and other exhibitors. Move-out must be complete by 6:00pm that evening.

 

Where can I find exhibitor information on my booth, shipping, material handling, booth furnishings, etc?

These services are provided through the forms in the Exhibitor Service Kit from our decorating service partner, Convention Handling Services. Click here to access the Exhibitor Service Kit.

​

Each 10x10 booth space comes equipped with carpet, (1) 6’ table with black skirt, (2) chairs, and (1) wastebasket; however, should you need additional furnishings, material handling services, rental display units, etc Convention Handling Services offers many additional (optional) services. Please contact Convention Handling Services at info@conventionhandling.com or 210-247-2641 with any decorating questions. Order by April 19 for discounted pricing.

 

How do I order Lead Retrieval devices/apps?

To enhance your event experience, we offer lead retrieval and lead management services through run.events. You must secure this service when contracting. If you wish to add it (and have not done so already), you can do so here.

 

How do I order power or a hardline?

Because each exhibitor has varying electrical service requirements, electrical service is not included. To place an electrical service, telephone or internet service order please review this form and then create an account here to order online. Contact the Austin Convention Center Utility Services Division at 972.401.7773 or onlineorders@asmicc.com with any questions. Place orders by April 12 for discounted pricing. 

​

The Austin Convention Center offers FREE wi-fi throughout the building (including Ballroom D & 4th floor meeting rooms); however, it is best used for checking email, social media, etc. To order high speed Internet access (recommended for live demos, video conferencing, streaming, etc.) through the Austin Convention Center Utility Department, please review this form and then create an account here to order online. Contact the Austin Convention Center Utility Services Division at 512-404-4000. Place orders by April 12 for discounted pricing.

 

How do I order AV?

For AV (like monitor rentals), we’ve partnered with AV Source. Please see available items, pricing, and how to order here. Order by April 24 (orders will not be accepted after this date).

​

How do I order booth F&B?

Levy Restaurants is the exclusive provider of all food and beverage for the Austin Convention Center. No outside food or beverage is permitted on property. If you wish to provide catering at your booth, please review the 2024 booth service menu found here and submit your order to the ACC Catering Sales Representative whose contact information is listed on the form. All orders should be submitted no later than April 12. Orders received after April 12 are subject to product and staffing availability and will incur additional late fees.

​

How do I ship materials to the show?

SHIPPING MATERIALS TO THE ADVANCE WAREHOUSE – Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) to the warehouse for delivery to your booth on move-in day. If you plan to ship your materials PRIOR to Exhibitor Move-In, Convention Handling Services will accept crated, boxed or skidded materials from Monday, March 18, 2024 to Friday, April 26, 2024. By using this service, material handling fees will apply. All shipments to the advance warehouse must be labeled as follows:

2024 InnoTech Austin

[Company Name/Booth #] 

c/o CHS

100 E Schulz St.

Marion, TX 78124

 

SHIPPING MATERIALS TO SHOW SITE –  Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) directly to the event. Convention Handling Services will receive shipments at the exhibit facility on Monday, April 29 and Tuesday, April 30. By using this service, material handling fees will apply. Shipments arriving BEFORE April 28 WILL BE REFUSED by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. All shipments to the Austin Convention Center must be labeled as follows:

2024 InnoTech Austin

[Company Name/Booth #] c/o CHS

Austin Convention Center

500 E. Cesar Chavez St.

Austin, TX 78701

​

How do I get an attendee list?

To respect the input from conference attendees and for general data protection, InnoTech does NOT provide the attendee list to all exhibitors and/or sponsors. The lead retrieval service is a great way to collect information while onsite at InnoTech. Leads will be available immediately after the event ends. Any contact by a list broker is NOT associated with InnoTech management.  It is a plot to sell you a fake list. Also, InnoTech NEVER sells or rents lists to brokers or list management services. 

 

What is the Happy 45-Minute Reception?

On April 30 from 2:45pm to 3:30pm all InnoTech attendees, exhibitors, speakers and sponsors are invited to enjoy complimentary beverages and networking inside Ballroom D. During the celebration, prizes will be awarded to winning attendees who have completed their Passport to Prizes form and submitted it for the drawing. 

​

Have additional exhibitor questions?

If you have any additional questions, please email our Exhibitor Account Manager, Maria Chalaire, at mariac@prosperaevents.com and she will be happy to assist.