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InnoTech Austin Exhibitor Portal

General Information

General Information


Welcome to the InnoTech Austin Exhibitor Portal. This is your main resource for all of your exhibitor-related needs. This portal provides you and your team with 24/7 access to the information and tools you need to manage and take full advantage of your sponsorship. If you need any assistance, don't hesitate to reach out to Maria Chalaire at



Important Deadlines

  • Make payment for your booth ASAP but no later than April 15

  • Confirm logo is correct on this page ASAP; If not, please email us the correct logo in hi-res format

  • Order Lead Retrieval (optional) by April 3

  • (For select exhibitors) Submit company description by April 5

  • (For select exhibitors) Submit ad by April 5

  • Order booth F&B by April 12

  • Order power or hardlines (optional) items by April 12

  • Register booth staff by April 19

  • Order any Decorator services/items (optional) by April 19

  • Order AV by April 24

  • Ship materials to advance warehouse by April 30

  • Ship materials to show site on April 28 & 29

  • (For select exhibitors) Deliver 500 bag inserts by April 29 by 12pm

Exhibitor FAQs

Exhibitor FAQs

How do I register booth staff?

To save time and stress, we ask all exhibitors working the booth to register prior to Friday, April 19. Exhibitor registration includes access to all General InnoTech conference sessions, keynotes, and vendor presentations. Please note, special events require separate registration and payment. To register, go to this site, select the Exhibitor ticket type, and insert code ‘INNOSPEX’ to remove exhibitor ticket fees.

A few important reminders about exhibitor registration:

  • Exhibitors/Sponsors are not allowed in the event area on the event day without an official badge.

  • Badges will not be mailed in advance.

  • Pre Registered Badges will be delivered to your booth during exhibitor setup times.


Where/how do exhibitors check-in?

Exhibitors can check in during exhibitor move-in. If pre-registered though, we will deliver booth staff badges directly to your booth so you can skip the line!


When is exhibitor move in?

Main exhibitor move-in is scheduled for Monday, April 29 from 2:00pm to 6:00pm, at the Austin Convention Center (Ballroom D, 4th Floor). The Austin Convention Center is located at 500 East Cesar Chavez Street, Austin, Texas, 78767. Exhibitors will be allowed in the exhibit hall (Ballroom D, 4th Floor) on Tuesday, April 30 at 7:15am for final set up. All booth locations must be event ready by 8:45am on Tuesday, April 30


What are the exhibit hours?

The exhibit floor is open on Tuesday, April 30 from 9:00am to 4:00pm.


When is exhibitor move out?

Load out is on Tuesday, April 30 from 4:00pm to 6:00pm. You may begin to dismantle your booths at 4:00pm and not before. Early dismantle may cause safety issues for attendees and other exhibitors. Move-out must be complete by 6:00pm that evening.


Where can I find exhibitor information on my booth, shipping, material handling, booth furnishings, etc?

These services are provided through the forms in the Exhibitor Service Kit from our decorating service partner, Convention Handling Services. Click here to access the Exhibitor Service Kit.

Each 10x10 booth space comes equipped with carpet, (1) 6’ table with black skirt, (2) chairs, and (1) wastebasket; however, should you need additional furnishings, material handling services, rental display units, etc Convention Handling Services offers many additional (optional) services. Please contact Convention Handling Services at or 210-247-2641 with any decorating questions. Order by April 19 for discounted pricing.


How do I order Lead Retrieval devices/apps?

To enhance your event experience, we offer lead retrieval and lead management services through You must secure this service when contracting. If you wish to add it (and have not done so already), you can do so here.


How do I order power or a hardline?

Because each exhibitor has varying electrical service requirements, electrical service is not included. To place an electrical service, telephone or internet service order please review this form and then create an account here to order online. Contact the Austin Convention Center Utility Services Division at 972.401.7773 or with any questions. Place orders by April 12 for discounted pricing. 

The Austin Convention Center offers FREE wi-fi throughout the building (including Ballroom D & 4th floor meeting rooms); however, it is best used for checking email, social media, etc. To order high speed Internet access (recommended for live demos, video conferencing, streaming, etc.) through the Austin Convention Center Utility Department, please review this form and then create an account here to order online. Contact the Austin Convention Center Utility Services Division at 512-404-4000. Place orders by April 12 for discounted pricing.


How do I order AV?

For AV (like monitor rentals), we’ve partnered with AV Source. Please see available items, pricing, and how to order here. Order by April 24 (orders will not be accepted after this date).

How do I order booth F&B?

Levy Restaurants is the exclusive provider of all food and beverage for the Austin Convention Center. No outside food or beverage is permitted on property. If you wish to provide catering at your booth, please review the 2024 booth service menu found here and submit your order to the ACC Catering Sales Representative whose contact information is listed on the form. All orders should be submitted no later than April 12. Orders received after April 12 are subject to product and staffing availability and will incur additional late fees.

How do I ship materials to the show?

SHIPPING MATERIALS TO THE ADVANCE WAREHOUSE – Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) to the warehouse for delivery to your booth on move-in day. If you plan to ship your materials PRIOR to Exhibitor Move-In, Convention Handling Services will accept crated, boxed or skidded materials from Monday, March 18, 2024 to Friday, April 26, 2024. By using this service, material handling fees will apply. All shipments to the advance warehouse must be labeled as follows:

2024 InnoTech Austin

[Company Name/Booth #] 

c/o CHS

100 E Schulz St.

Marion, TX 78124


SHIPPING MATERIALS TO SHOW SITE –  Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) directly to the event. Convention Handling Services will receive shipments at the exhibit facility on Monday, April 29 and Tuesday, April 30. By using this service, material handling fees will apply. Shipments arriving BEFORE April 28 WILL BE REFUSED by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. All shipments to the Austin Convention Center must be labeled as follows:

2024 InnoTech Austin

[Company Name/Booth #] c/o CHS

Austin Convention Center

500 E. Cesar Chavez St.

Austin, TX 78701

How do I get an attendee list?

To respect the input from conference attendees and for general data protection, InnoTech does NOT provide the attendee list to all exhibitors and/or sponsors. The lead retrieval service is a great way to collect information while onsite at InnoTech. Leads will be available immediately after the event ends. Any contact by a list broker is NOT associated with InnoTech management.  It is a plot to sell you a fake list. Also, InnoTech NEVER sells or rents lists to brokers or list management services. 


What is the Happy 45-Minute Reception?

On April 30 from 2:45pm to 3:30pm all InnoTech attendees, exhibitors, speakers and sponsors are invited to enjoy complimentary beverages and networking inside Ballroom D. During the celebration, prizes will be awarded to winning attendees who have completed their Passport to Prizes form and submitted it for the drawing. 

Have additional exhibitor questions?

If you have any additional questions, please email our Exhibitor Account Manager, Maria Chalaire, at and she will be happy to assist.

Travel and Lodging Information

Travel and Lodging Info

Driving to InnoTech Austin? 

Click here for a detailed map of the closest parking garages to our conference.

Need a Hotel?

InnoTech does not have a preferred hotel for this event. Feel free to book any hotel you wish or use a service such as,, or others.

Marketing Tips & Tools

Marketing Tips & Tools


Below are a few helpful tips/ideas for you to take advantage of while informing your clients, peers and prospects about your involvement in InnoTech. Be sure to let them know that you are able to provide discounted and/or complimentary passes so they can attend the conference and visit you at the event.

- Social media: Post your involvement and support of InnoTech on your social media outlets. We have included some sample verbiage below for you to use. Also included are links to our social media pages so you can link up and we can promote your company on our social media outlets.

- Monthly newsletters: Be sure to put a small blurb about your involvement in InnoTech in your monthly newsletters. For example: Visit us in Booth [XXX], stop by to see a demo of [XXX], etc.

- Your Website: If you have an events page, please list InnoTech with your booth number and discount code for registration. We have included an event description below and small graphic attached for you to use as a post for your website.

- Stand-alone email messages: Please feel free to use or edit the provided email copy and include InnoTech in at least 2 targeted emails to your lists.  We can also create a nice HTML based email for you to use.


Event Description

InnoTech is the region's largest business technology event comprised of educational seminars, Special Events, hands-on demonstrations at the InnoTech exhibits and, of course, limitless networking opportunities throughout InnoTech and at the many after-parties.

Discount Codes

We encourage you to share your exclusive code for 100% off for complimentary InnoTech admission and 20% off any of the special events. Please email us if you still need this.


Social Media Copy/Links

Feel free to use these sample posts for your association’s social networks to let your peers and clients know you are supporting InnoTech and invite them to join you. The official event hashtag is #InnoTechATX.



Be our guest at #InnoTechATX, the largest tech conference in the region. Visit and register with Discount Code [YOUR 100% DISCOUNT CODE HERE] for your ticket! We will be at Booth [YOUR BOOTH NUMBER HERE], please join us! 


InnoTech's Twitter handle is innotech_


FACEBOOK or Google+

Visit us at the Austin Convention Center on April 30 for InnoTech Austin; we are in Booth [YOUR BOOTH NUMBER HERE]. For more details, check out Enter Discount Code [YOUR DISCOUNT CODE HERE] for complimentary and/or discounted InnoTech admission, on us!

InnoTech's Facebook page URL:


We are excited to be supporting Austin’s IT community at InnoTech Austin this year. Check out for speakers and conference topics. Register with code [YOUR DISCOUNT CODE HERE] and receive complimentary and/or discounted admission, courtesy of [YOUR COMPANY NAME].

InnoTech LinkedIn page URL:


Sample Email Copy

Subject: [COMPANY NAME] Invites You to Attend InnoTech Austin – Passes Included


You’re Invited to the 20th Annual InnoTech  Austin- Registration Now Open!


InnoTech Austin
Tuesday, April 30, 2024

Austin Convention Center


Visit for all the details.


Discounted and/or Complimentary Registration Passes

As a member of [ORGANIZATION NAME], you receive complimentary admission to InnoTech Austin and/or discounted registration to special events. InnoTech Austin admission includes access to all InnoTech sessions, the exhibit hall for networking, lunch, the Happy 45-Minute Reception, and more!


Enter code INN99 to receive complimentary passes to InnoTech or INN20 discounted admission to special events!


Visit to register.


InnoTech Austin Will Feature: 

  • Professional & educational development with our 20+ seminars from industry professionals 

  • An exhibit hall with the latest and greatest, including LIVE demos with LIVE people

  • InnoTech Happy 45-Minute Networking Reception

  • Up to 7 continuing education hours and credits


  • And more!


InnoTech Special Events Include (Separate Registration Required): 

  • CIO Gala Luncheon

  • ISSA Security Summit & Luncheon

  • Women in Tech Summit& Luncheon

Sessions and exhibitors are updated regularly on Check it out for all the latest details or to register.



We'd love to make a custom graphic for you to share publicly. Just let us know what you'd like on it.

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